Outsmarting Billing, Together.

Every day, a biller learns something that could save the next claim.

paid.MD makes sure that knowledge doesn’t stop at one desk. 

Keep your PM, add paid.MD – built to integrate with any modern PM/EHR via standard API. 
You’ll never be limited by what your vendor offers.

THE PROBLEM isn't that billers don't know.

It's that what they know doesn't travel fast enough.

Every day, thousands of billing teams confront the same denials, investigate the same payer changes, and search for the same answers separately. Somewhere, another biller has already found the detail that could keep your next claim from being denied. But their discovery is sitting inside another office, another system, or another person’s memory.

A biller identifies a new payer requirement. The community confirms the pattern. paid.MD connects that intelligence to the claims it could affect and alerts your team before those claims are submitted.
That’s Biller Intelligence (BI), Community Intelligence (CI), and Artificial Intelligence (AI) — working as one. AI helps identify risks, connect patterns, and do the heavy lifting, while billers apply the judgment that only experience can provide.
Humans decide. AI assists.

Together, they help ambulatory organizations catch denial risks earlier, submit stronger claims, and process claims correctly the first time.

What once lived in one biller's experience can now help protect an entire community's revenue.

What if their discovery could become your advantage?

Ten minutes. One catch. An entire community protected.
9:00 AM — Dallas

A biller catches an unexpected payer rule change while working a claim.

9:05 AM — Dallas

She shares what she learned with paid.MD’s Community Intelligence.

9:05 AM — Miami

paid.MD Community Intelligence then uses AI for rapid pattern recognition, real-time insights, and smarter claims processing.

AI identifies the signal, organizes it, and gets the relevant insight to the people who need it.

9:10 AM — Miami

Another biller receives that intelligence before the same issue reaches their claim, helping them avoid the denial and get the claim processed right the first time.

One biller learns. The Billing Community gets smarter.

Paid right. The first time.

See your denials before the payer does.

paid.MD brings payer changes, community insights, claim risks, and recommended actions into one view, before avoidable rework begins.

Grow Smarter.

Protect margin, differentiate your offering, retain clients, and scale without relying solely on more labor.

Reduce Rework.

Increase consistency, prevent costly claim corrections, and minimize manual claim intervention.

Improve Productivity.

Surface relevant intelligence earlier and give billers better information when they're making decisions.

Expand Expertise.

Benefit from what the broader community is learning and contribute expertise of your own.

Your practice already earned this revenue.
Here's what it costs to get it back.

$262B

annual cost of denied claims to U.S. physicians

$118

average administrative cost to appeal a denied claim

65%

of denied claims are never resubmitted

41% / 63%

of appealed denials paid on first pass / by third pass

What would change if your billing intelligence could travel?

When billing intelligence can travel, its value reaches far beyond a single claim.

For Billers

You no longer have to solve every claim alone. The community’s knowledge supports your judgment, while the expertise you contribute becomes part of your professional record.

For Practice Leaders

 The knowledge protecting your revenue no longer disappears when an experienced biller leaves. Your team sees risks earlier, responds with greater confidence, and faces fewer surprises. 

For Billing Companies

Every biller gains access to stronger intelligence, helping you protect client revenue, strengthen relationships, and compete on what your team knows—not simply the hours it sells.

For Revenue-Cycle Leaders

Intelligence discovered anywhere in the organization can strengthen performance everywhere, supported by the controls, reporting, security, and auditability enterprise teams require.

What becomes possible when humans decide and AI assists?

Humans decide. AI assists. paid.MD was built for this moment.

Eight years ago, the idea behind paid.MD began with a simple observation. Billing organizations were solving the same problems independently, over and over, without ever knowing it.

We realized that one experienced biller might know exactly why a claim failed or what worked. Meanwhile, thousands of others were still learning that same lesson themselves, the slow way, one denial at a time. 

We took the opportunity to help human knowledge compound by bringing together community intelligence with AI, helping that intelligence move faster and farther than before.

Every Paid Claim Has a
Name Behind It

For more than fifteen years, Debbie Forde has brought the judgment, persistence, and expertise that technology alone cannot replicate. She has watched regulations change, payer requirements shift, claims become more complex, and new technology promise to make billing easier.

Through it all, one thing has remained constant: the biller who recognizes when something is not right and refuses to let a claim go unpaid.

Debbie has been part of our story since 2009. Her experience reveals what billers are facing, what their judgment makes possible, and why the future of billing must keep people like her at its center.

What becomes possible when humans decide and AI assists?

Humans decide. AI assists. paid.MD was built for this moment.

Eight years ago, the idea behind paid.MD began with a simple observation. Billing organizations were solving the same problems independently, over and over, without ever knowing it.

We realized that one experienced biller might know exactly why a claim failed or what worked. Meanwhile, thousands of others were still learning that same lesson themselves, the slow way, one denial at a time. 

We took the opportunity to help human knowledge compound by bringing together community intelligence with AI, helping that intelligence move faster and farther than before.

One Biller's Expertise Can Be Amplified by the Entire Community

Access the paid.MD advantage

Learn how billing companies stop depending on their own team’s experience alone and start building on what thousands of billers already know.

Somewhere, another biller has already solved the denial your team is stuck on. She caught the payer’s rule change last week. She knows the appeal language that actually works.

That knowledge doesn’t have to live inside one person, one team, or one organization to help you.

When billing demands outgrow the process supporting them, hard-working teams are often asked to compensate for structural problems.

Has Your Practice Outgrown Its Billing Process?

Download the guide to recognize the seven warning signs, including rising A/R, unexplained denials, inconsistent reporting, and determine whether your billing operating model is still keeping pace with your practice.